Companionship might just be the most important service we offer. It's important because no one is an island. Human interaction, sympathy, humour, gossip; these are vital aspects of a flourishing life. At Jen's, we will never pile time pressure on our carers, because it's obvious that frantically rushing from service user to service user detracts from care. Instead, our carers and support workers will sit down, have a cup of tea and chat.